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AI-Powered WordPress Strategies You Can Leverage Now: An Interview With Workhorse CTO Thomas Bacon

by Morgan Hampton
6 min read
Image of hands over a keyboard with the words AI, a graph, and the WordPress logo superimposed on them

In a recent interview, Thomas Bacon, Workhorse’s CTO of nearly two decades, offers profound insights into the integration of AI with WordPress. In the interview, Thomas delves into the transformative effects that are available from WordPress plugins in 2024 and how these can be used to improve and streamline your website.

Listen to this interview

Introduction to WordPress Plugins

A WordPress plugin is, essentially, a piece of code that can be added to your WordPress site. It extends functionality beyond what WordPress offers out of the box. While WordPress handles basics like user login, page and post creation, and comments, most sites need more. Plugins and themes fill this gap, allowing for custom functionality or improvements to existing capabilities.

Today, there are over 60,000 plugins available through WordPress.org which can help you quickly built a variety of tools and pages. With the dawn of AI, the space is seeing an explosion on new tools every day that leverage AI capabilities. While these are enticing, it’s important to approach with caution and understand the capabilities and limitations of each subset of tools.

What Users Should Know Before Installing Plugins

When considering plugin installation, Thomas advises caution and due diligence to prevent common pitfalls:

Avoid Redundancy

Users often install plugins for functionalities that their sites already possess, either natively or through an existing plugin. This redundancy can clutter the website’s code base and impact performance.

Evaluate Needs vs. Features

Understanding the specific need or problem a plugin will solve is crucial before installation. Simply adding plugins for perceived immediate solutions without this understanding can lead to a bloated and less optimized website.

Quality Over Quantity

Thomas emphasizes a “less is more” mentality, advocating for a minimalistic approach to plugin use. This strategy keeps the website streamlined, more secure, and efficiently managed.

Security and Reliability

Not all plugins are created equal. Assessing a plugin’s security and reliability before installation is a must, as the vast pool of available options includes both highly beneficial and potentially harmful ones.

What Can WordPress AI Plugins Do Well Today? (August 2024)

Plugins offer advanced functionalities that can speed up content creation, streamline workflows, and enhance user experiences. While capabilities are being created and improved each day for AI-powered WordPress plugins, most users will find that performance and success can vary greatly from plugin to plugin. We’ve helped with a guide to the best functionalities you can leverage in August 2024.

Enhance Content Creation

“AI can help write content, from completing paragraphs to generating outlines, making content creation faster and more effective.” For instance, while writing a blog post, if a writer encounters a creative block, the AI can intervene by finishing a paragraph or by helping them outline the rest of the blog post. Such tools not only expedite content production but also enhance the quality and coherence of the writing. 

Expedite SEO Efforts

Thomas touches upon AI plugins that can autonomously generate meta descriptions and alt text, which can improve SEO and make content management more efficient. These advancements, as Thomas suggests, may already exist within current SEO plugins on many websites, perhaps unknown to the site owners. By leveraging these AI tools, content creators can streamline their workflow, though it is emphasized that human guidance remains crucial to oversee and refine the automated tasks completed by these AI plugins.

Improve Accessibility

The possibility and advantages of using text-to-speech plugins on WordPress are currently being discussed as means to enhance how content is consumed. Thomas highlights the integration of AI-powered text-to-speech features as a revolutionary tool for WordPress sites, allowing them to accommodate a variety of user needs and . 

Visitors have the option to listen to an audio version of blog posts, a capability that not only increases accessibility for individuals with visual impairments or reading challenges but also appeals to users who prefer to learn auditorily or want to consume content while engaged in other activities. 

Supplement Customer Support

AI-driven chatbots represent a significant step forward in enhancing user interaction, enabling more engaging and responsive communication on websites. This immediate accessibility improves the website’s user experience, reduces the workload on human customer service teams, and can even collect valuable data on user needs and behaviors. 

However, Thomas also cautions about potential drawbacks, such as the frustrating user experience that can occur from chatbots’ inability to comprehend complex questions or provide nuanced responses, highlighting the importance of a seamless handoff to human support to mitigate this issue. AI chatbots are most effective when used to field basic inquiries or provide users with quick information, thereby acting as a first-level support service. They are less suitable for scenarios requiring deep understanding, empathy, or complex problem-solving, where human interaction is irreplaceable.

Thus, businesses should consider integrating chatbots as part of a broader customer service strategy, ensuring they complement rather than replace human touchpoints, to leverage the strengths of AI while maintaining high-quality customer service standards.

Assisting Development and Maintenance

AI plugins can help streamline the development process by automating repetitive tasks that developers might find tedious. Features like AI-driven code suggestions, error detection, and automated testing can significantly speed up the process and improve the overall efficiency of building and maintaining WordPress websites

Improving User Experience

Using data from AI-driven analytics or customer support tools, website owners can uncover new ways of improving their end-users experience. By reviewing support chat bot data, leveraging AI to summarize top-asked questions and pain points, developers can uncover low-hanging fruit when it comes to built in functionality or navigation improvements. 

Looking Ahead: AI, Creativity, and WordPress

As the interview concludes, Thomas shares his enthusiasm for the ongoing integration of AI within WordPress while reiterating the essential role of human creativity in shaping the future of web development.

The Limitations of AI in Plugins and Beyond

Despite the promising capabilities of AI, there are current limitations. While AI plugins offer substantial benefits in content creation and website management, their capabilities are not all-encompassing. 

AI can significantly aid in streamlining small tasks or providing suggestions, but AI cannot independently manage the larger framework of website development and maintenance. AI can help finish a paragraph or generate a meta description but requires human oversight to ensure that these tasks align with the overall content strategy and adhere to quality standards. 

AI, despite its advancements, cannot fully grasp or replicate the nuanced, creative decision-making process inherent to humans. Current AI capabilities should be used in a supportive role rather than a standalone solution, while human oversight remains indispensable in deploying AI within the WordPress ecosystem.

Thomas states, “AI excels in specific tasks within larger projects but requires human guidance to ensure effectiveness and applicability … The potential for AI in WordPress is vast, yet the creative human element remains irreplaceable.”

Conclusion

Website Managers who feel ready to integrate AI plugins should first take stock of what they already have installed, as they might be surprised to discover existing AI capabilities embedded within their current setups. At Workhorse, we remain deeply aware of the current website ecosystem of each of our clients, staying aware of all pre-installed tools. 

While vetting a plugin and after installation for the entire lifecycle of the plugin, it’s imperative to  stay informed about the plugins’ operational aspects and security implications. Every person responsible for the upkeep of a WordPress site should subscribe to various security updates and integrating real-time vulnerability data into project management tools to monitor and maintain plugin health effectively. 

Finally, recognize that AI plugins can become quickly outdated. Managers should stay vigilant about installing updates and prioritizing ongoing support to leverage AI capabilities fully while safeguarding the website against potential security threats. 

To learn more about AI-powered WordPress Opportunities or speak to an expert about what solutions are best for your organization, start a consultation with Workhorse.

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